I called due to an infestation of carpenter ants in my 2005 angency-owned Chevy Blazer. I use my truck nearly every day during my busy season (which is now), and it's use is critical to my work. I told her that I often work at night and since these ants are nocturnal, I nearly had an accident Monday night on the 18 mile Stretch from Key Largo to Florida City. The ants had crawled on my neck, arms, and feet, which was upsetting while I was driving. Loretta said she understood, and was professional, polite, and very friendly, even after I had called her back twice to ask her things I had forgotten during the first call. She said that she would have someone come out as soon as possible, and arranged for Jose A. To come out the very next morning. This brings me to the other person I would like to recognize, and that is your technician Jose, who works here in Miami.
Jose arrived on time, and was particularly polite and professional. He listened to what I had to say and then I showed him some of the ants I had saved so that he could let me know if they where in fact carpenter ants. He was very knowledgeable, and let me know that not only did I have carpenter ants but also harvester ants. He explained what type of treatment he was applying to the truck, how it works and was very thorough. He has a very peasant kind personality, which is rare to find in Miami.
The same is to be said for Loretta. When I called the 305 area code number, I had a feeling that I was not speaking to someone in Miami. I used to live in St Pete and it was very easy to tell the difference. I don't often have good service experiences here in Miami, and Jose was my first.
Please let both Jose and Loretta know that I have sent this letter, and how much I appreciate both of their efforts. Hopefully I will be ant free shortly! I am happy to recommend your company to anyone I know in need of pest control.
Sincerely, Lisa Ockelmann-LoBello.
I would like to take this opportunity to tell you that I was very impressed with the quality of your employees. Starting with the two young ladies who took all my calls. They were thoughtful, courteous, and very informative as to all my questions.
And your serviceman, Ron- was exceptional. He was polite, did an excellent job of covering all necessary areas and also informed me of what to expect.
You have great representation for your company's reputation. I will not hesitate to recommend your services to my friends.
If you would send me a business card, I would like to post this in the business office of the park.
Sincerely, Regina W.
Our home was treated for subterranean termites by your company. I want to take this opportunity to let you know that my husband and I were very satisfied with the work that was done by your employees.
Sincerely, Debra W.
This letter is in reference to your Sales Reps. I must say they both had excellent attitudes, worked very hard together and did a wonderful job. Too bad we don't have many that do take their job serious, and that's what it's all about.
Sincerely, Corene A.
I just wanted to tell you how much I appreciated all you've done. When my flea problem was bad, you came out for free and resprayed. You were always very understanding and friendly and I appreciate your integrity.
Thank you, Toni H.
I recently had a major rodent invasion which our regular pest control company was unable to bring under control. I turned to Suncoast Pest Control. Within the promised time, the problem was completely resolved. I would highly recommend Suncoast Pest Control.
Sincerely, Linda H.
I just wanted to thank you very much for coming to my home on Sunday and taking care of my rat and raccoon problem. Your specialist that came out was very nice and very professional. I would definitely recommend your company to anyone.
Sincerely, Lora T.
Your service performed at our residence was great! The two service men did their work, then discussed and explained what they were doing. They were extremely careful when they had to move furniture, drapes, etc. They also said that if there were any problems, or if we felt that they had missed anything, to call the office and they would promptly return. Again thanks for a good job!
Cordially, Edna & Dick K.
I was very pleased with your service man and that he is an asset to your company. I will use your company in the future because of his over all service attitude and professional deportment.
Yours Truly, John M. III
Just a quick note of thanks for a job well done. The inspector was very impressed with how professional your person was on the inspection. We hope to be calling you whenever a termite inspection is needed.
Sincerely, Diana Y.
We have been working with Suncoast Pest Control and find the company to be professional, dependable and prompt when we place our orders for termite inspections. This is one company that goes over and beyond the call of duty. We are looking forward to continuing our business relationship.
Sincerely, Kay S.